Success Story #2
A group of specialized health care clinics have mandatory
training requirements to test their workers’ knowledge of certain safety
procedures on a semi-annual basis. Their objectives were to simplify the delivery of this test from a
cumbersome manual system to an easy, trackable and inexpensive method and to be
able to easily transfer the results to their employee records database.
At one clinic, the principal manager responsible for
internal education met with a consultant from Expert Web Advisors, a
professional services firm experienced with hrgems.com, to design the initial
On paper, these tests are taken “open book” style.
On hrgems.com, the test was setup with the
appropriate passages from the safety pamphlet presented and followed by
relevant questions to affirm that the health care worker had read and
understood the text. Expert Web
Advisors entered the test for the training manager and assisted in the launch
to a small pilot group of users.
The pilot successfully met all of its objectives:
1-The test was easy to follow for the end
user; 2-The status of each test was easily accessible (completed, not
completed); 3-The costs were extremely low; 4-The results section on hrgems.com
was very detailed and easily transferred to the clinic’s employee records. The training manager was delighted with the
way results were presented. The clinics
are audited to ensure they are complying with health and safety procedures and
that they are training their workers. Having the results directly transferred into records is a very big time
saver for the training manager.
The training manager entered a second safety procedure
“open book” test with the assistance of an on-site consultant.
The clinics are currently planning a larger
pilot and expect to be using hrgems.com on a regular basis soon after the
The many features offered by hrgems enabled the training
manager to create a test that included long passages and bulleted lists and
thus ensured that important knowledge was transferred to the health care
workers. Creating the tests was quick
and easy. The results data provided the
training manager with the ability to quickly identify those workers requiring
additional training and to preserve the testing records for auditing purposes.